Monday, January 3, 2011

Online travel firm Expedia drops American Airlines

Internet-based travel company Expedia said it has suspended the sale of American Airlines tickets from its site, calling American's latest direct online marketing strategy "anti-consumer and anti-choice".

"As a result, the sale of American Airlines flights on our website has been suspended," Expedia said in a statement, adding however that it remained "open to doing business with American Airlines on terms that are satisfactory to Expedia".

"American Airlines is attempting to introduce a new straight connect model that will result in higher expenses and reduced transparency for consumers, making it difficult to compare American Airlines ticket costs and options with offerings by other airlines," it added.

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