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Those against the deal know how important Google’s “opinion” can be on searchers and with control of about 30% of the travel search share already, they are worried that the search giant will use its influence to direct traffic where they want it to go. Thomas Barnett of Expedia said, “Google has tremendous power in the search market, and it gives Google the capability to steer users in directions that are best for Google”. This sentiment seems to the general consensus among those opposed to the deal. Google on the other hand doesn’t’ see their purchase of ITA as a threat to other online travel sites. They simple want to provide Googlers with extra useful information when it comes to flight information. They also say they don’t plan on selling tickets and that they will continue to honor ITA’s existing contacts; though its rivals say they haven’t committed to renewing any contacts as of yet.
Do you think Google is just trying to give users a better travel search knowledge or do you think this could be the way the foray into the world of online travel for themselves?
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